Payment & Shipping
Payment methods
Creditcard/bankcard
You can use your debit or credit card to pay for your tickets. Currently we accept embossed (raised numbers, letters and symbols) VISA, Eurocard/Mastercard, JCB and internet cards. In addition we accept Cirrus Meastro and Visa Electron cards issued by K&H Bank.
The use of creditcard or bankcard is safe on our website: during the order process when all booking details are given, the website will redirect you to a page that is on the servers of K&H Payment Services Ltd. Once you are redirected you can give the details of your credit card. As such payment is made on the website of K&H Payment Services Ltd.
When completing the order process your credit card is first blocked for the amount of your purchase but the final debit is made within 48 hours. You can read our cancellation policy in the Helpdesk/How to Order menu. Your order will not be confirmed until we receive your payment on our bank account.
Bank transfer
If you wish to pay by bank transfer you can do so as well, the only thing you need to do is to set the payment method to bank transfer during the order process. Once your order is completed we will send you an order receipt confirmation e-mail in which we will give you detailed payment instructions.
Your order will not be confirmed until we receive your payment on our bank account. Please make sure that the payment is made without any deduction of banking fees. Please consult with your bank to process your order in accordance with our terms and conditions.
The details of the bank accounts are as follows:
Payment within Germany:
Beneficiary: GP Ticket Ltd
Account number: 0000 885 267
Bankleitzahl: 305 244 00
International payment:
Beneficiary: GP Ticket Ltd
EUR Account number (IBAN): DE59305244000000885267
Bank: KBC Bank NV - Niederlassung Deutschland
Bank address: GERMANY 40215 Düsseldorf, Königsallee 106
SWIFT (BIC) Code: KREDDEDDXXX
Please make sure that you give your bank the IBAN number of our bank accounts otherwise your bank will charge an extra fee to execute the transaction.
Shipping (Delivery of tickets)
Following the completion of your order we will send you the tickets bought. Due to some anti forgery considerations the organizers of the grand prix normally start printing the tickets couple of weeks before the grand prix. As a consequence, we will deliver the F1 or MotoGP tickets you bought 1-2 weeks before the grand prix takes place.
Our international shipping partner is UPS/DHL. Delivery is within 48 hours after being posted about which we will inform you in e-mail beforehand. Tickets are delivered in working hours (9am to 6pm) to the address provided by you as delivery address.
The cost of shipping is as follows:
- Europe / within EU: € 19.50 / $ 21
- Europe / outside EU: € 25.00 / $ 28
- US/Canada/Mexico: € 25.00 / $ 28
- Rest of the world: € 30.00 / $ 35
Delivery address
In case you are not sure whether you will be at home when the tickets arrive we recommend you to give your workplace's address instead. We have a strict policy that the tickets are only given to the person ordered and paid those, therefore please make sure that you would be available on the day of the delivery. Please make sure that you provide us a valid and working e-mail address when ordering your ticket so that you will receive information about the delivery in a timely manner.
Parcel tracking
UPS/DHL has a parcel tracking system on their respective websites. Once the parcels are taken over by the courier they will send you an e-mail informing you about the expected delivery date and an individual identification number of your package. You can use this id number to track down your package on their website included in the e-mail we send you.
