Contact us

Due to the spread of the Covid-19 virus our office is closed, therefore we will continue to work in the home office system until further notice. We will do our best to answer your questions within 24 hours. Office phone numbers will not work for the time being. As soon as the situation gets better we will be back operating as usual. Thank you very much for your understanding.

 

INFORMATION ABOUT RACE CANCELLATIONS AND TICKET REFUNDS

 

If a race gets cancelled we will provide a refund to our clients in accordance with section 6.3 of our general terms and conditions, the excerpt of which is below:

(1) The ticket price will be refunded to the extent we get the money back from the organizer of the grand prix or our ticket supplier. (So far it was 100%, but we cannot guarantee that each affected organizer will pay the money back in full)

(2) We will not refund the handling fee / administration fees

(3) Shipping fee will be refunded if the tickets were not sent yet. If the tickets were already sent, we are unable to refund the shipping fee.

(4) We will refund the above amounts within 30 days after receiving the money back from the organizer / ticket supplier. Please note that it is an extraordaniry task from all organizers and therefore it might take several weeks to process all the payments.

(5) Payments will be made in accordance with the original payment method you used for purchasing the tickets. If you paid by credit card, money will be sent back to your credit card. If you paid by bank transfer we will ask you to provide us your complete banking details and we will transfer the money back.

 

Thank you for your patience!

 

MyGPTicket.com team 

 

 

If you have a question please check our detailed Frequently Asked Questions, How to Order and Web2.0 section in the Helpdesk menu. If you have not found an answer to you inquiry or the answer is not satisfactory please contact us by filling the form below either in English, German or Hungarian. After we read your question we will get back to you as soon as possible.

 

If you have not received an answer within 24 hours please check your SPAM folder in your mailing system.

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Alternatively, you can also contact us via one of the contact points described below:

By post:

GP Ticket Ltd
1051 Budapest
Sas str 11.
Hungary

Phone:

+36-1-787-0117  - English - 9am to 5pm (CET)
+36-1-787-0117 - German - 9am to 5pm (CET)

Fax: +36-1-787-0117